Frequently Asked Questions

FAQs – Clyde’s Animal Clinic in Mattoon, IL

Clyde’s Animal Clinic in Mattoon, IL provides caring and compassionate veterinary care for dogs, cats, pocket pets, reptiles, birds, and exotic pets, serving families throughout Coles County, IL, and surrounding areas. Our veterinary clinic offers preventative wellness, pet vaccinations, diagnostics, dentistry, surgery, critical care, laser therapy, laser surgery, house calls, boarding, and other veterinary services. This FAQ answers common questions about our animal hospital, specialized services, new-client resources, and ongoing care for your pets.

New Clients and General Care

Where is Clyde’s Animal Clinic located?

Clyde’s Animal Clinic is located at 320 Buxton Drive, Mattoon, IL 61938. Our veterinary clinic serves pet owners throughout Mattoon and Coles County, IL, as well as the surrounding communities. If you are searching for a great veterinarian near me in the Mattoon area, you’ve found us! Please feel free to call us at 217-234-2287 any time.

What are your hours?

Our regular veterinary clinic hours are:

• Monday: 7:30 a.m.–6 p.m.
• Tuesday: 7:30 a.m.–6 p.m.
• Wednesday: 7:30 a.m.–6 p.m.
• Thursday: 7:30 a.m.–6 p.m.
• Friday: 7:30 a.m.–6 p.m.
• Saturday: 7:30 a.m.–noon
• Sunday: Closed

For holiday and weekend boarding, we are open for drop-off and pick-up only at the following times:

• Saturday: 9–10 a.m. and 5–5:30 p.m.
• Sunday: 9–9:30 a.m. and 5–5:30 p.m.

Our schedule may also change due to holidays, inclement weather, or other events. Please reach out by phone at (217) 234-2287 or via our online contact form with questions.

How do I contact Clyde’s Animal Clinic?

You can reach Clyde’s Animal Clinic at 217-234-2287 or use our online contact form to send our team a message. We welcome questions about appointments, veterinary services, your pet’s care, and what to expect when visiting our Mattoon vet clinic. For urgent medical concerns, calling us directly is the best way to communicate with our team.

How do I become a new client of Clyde’s Animal Clinic?

To become a new client, complete our New Client Form and schedule a veterinary appointment with our team. We also post a New Client Special Offer with current details, restrictions, and eligibility information. Because promotional offers may change, we recommend reviewing the current terms and confirming availability when scheduling your appointment.

What types of pets do you treat?

We treat dogs, cats, pocket pets, reptiles, birds, and other exotic pets. Regardless of whether you have a kitten, senior dog, an iguana, or a parrot, we will help you create a veterinary wellness plan that is right for your companion.

We know that animals all have their own specific needs for nutrition, housing, preventative care, behavior, and signs of illness, so our recommendations are always tailored to your pet’s species, breed, age, size, health, and lifestyle.

Emergency and Urgent Care

What signs mean my pet needs veterinary care immediately?

Just like people, pets are susceptible to illness and injury. Pets often try to hide signs of illness, so you should never ignore unexpected changes. If your pet shows signs of pain or sickness, or if you notice sudden and significant changes in their appearance or demeanor, contact us at 217-234-2287.

Here are a few things to watch for:

• Uncontrolled bleeding
• Collapse or unconsciousness
• Seizures
• Swelling
• Toxic ingestion
• Major trauma
• Broken bones
• Trouble urinating
• Persistent vomiting or diarrhea
• Swollen or painful abdomen
• Disorientation
• Sudden lameness
• Breathing problems
• Any pain

Birds, reptiles, and pocket pets may also need prompt care, though they may show different symptoms. You may notice things like sudden weakness, unusual breathing, loss of appetite, changes in droppings, abnormal posture, or drooling. Birds may have soiled or unkempt feathers, difficulty perching or moving, or significant changes in normal vocalizations.

Does Clyde’s Animal Clinic provide critical care?

Yes. Our veterinary team provides critical care for pets that are experiencing urgent illnesses, injuries, and other medical problems. Our Mattoon animal hospital is equipped to evaluate urgent cases, perform diagnostic testing, and provide treatment based on the pet’s condition.

For critical care cases, we always recommend calling 217-234-2287 before coming in, so we can assess the situation and prepare for your pet’s arrival.

Where should I take my pet for an after-hours emergency?

While we do handle critical care, we are not a 24/7 emergency clinic. If your pet is hurt or gets sick outside of our normal hours, contact a 24/7 veterinary hospital. We recommend the University of Illinois College of Veterinary Medicine in Champaign. Their address is 2001 S Lincoln Ave, Urbana, IL 61802. They can be reached at 217-333-2760.

If you aren’t sure whether your pet needs immediate care or can wait until the next available appointment, call for professional guidance.

Services and Medical Care

What veterinary services does Clyde’s Animal Clinic offer?

We provide a broad range of veterinary services for pets in Mattoon and Coles County. Our services include wellness and vaccinations, allergy and dermatology care, nutrition and weight management, diagnostics, dentistry, surgery, critical care, house calls, boarding, laser surgery and therapy, cardiology, microchipping, and end-of-life care. We provide gentle, informed care for pets at all life stages. Our goal is to help you keep your pet healthy as long as possible.

Can laser therapy help pets?

Laser therapy can help pets with several painful or inflammatory conditions. Laser therapy is a non-invasive treatment that uses light waves to stimulate the body’s natural healing processes, which in turn promotes healing and cell growth and helps manage pain and inflammation. We use it for many different conditions, including arthritis, disc disease, hip dysplasia, degenerative joint disease, sprains and strains, chronic pain, inflammation, and certain dermatological conditions. It can also help expedite recovery and healing from injuries and surgery. Contact us for more information.

What are the benefits of laser surgery for pets?

Veterinary laser surgery technology is extremely precise, which can significantly reduce the bleeding and swelling that are associated with certain surgical procedures. For appropriate procedures, laser techniques may help reduce tissue trauma and contribute to greater comfort during recovery. Our veterinarians will determine whether laser surgery is suitable for your pet based on the individual pet and the surgery being performed.

What diagnostic testing is available at your animal hospital?

Our veterinary diagnostics include an in-house laboratory, X-rays, and ultrasound to help us quickly and efficiently analyze illness and injury. We can efficiently run many tests in-house, which leads to faster diagnoses. Diagnostic imaging helps our veterinarians examine bones and internal organs when a physical examination or laboratory testing does not provide enough information. Images can also be shared electronically with specialists when needed.

Does my pet need professional dental exams?

Professional veterinary dentistry helps prevent, identify, and treat oral health problems that can cause pain and affect your pet’s well-being. Warning signs can include bad breath, excessive drooling, dropping food, reduced appetite, pawing at the mouth, facial swelling, or red, swollen, or bleeding gums. Broken, loose, missing, or discolored teeth also warrant a veterinary dental evaluation.

Does Clyde’s Animal Clinic offer house calls?

Yes. Our house call veterinary services provide another option when bringing a pet to the clinic is difficult. House calls may be particularly useful for pets with significant travel or vet-visit anxiety, animals that are ill and difficult to transport, or households with multiple pets. Depending on the visit, we can provide wellness exams, vaccinations, sick-pet evaluations, and collect samples such as blood or urine for analysis at our laboratory.

Does Clyde’s Animal Clinic offer pet boarding?

We offer pet boarding with individual housing, temperature-controlled accommodations, fresh water, clean bedding, daily exercise, and separate areas for dogs and cats. Dogs and cats must meet specific vaccination and health requirements before boarding, so please review those requirements before your pet’s stay. We also have designated boarding drop-off and pick-up windows, including weekend times.

Preventative Care and Ongoing Support

What preventative care do you recommend for pets?

Our pet wellness and vaccination recommendations are always aimed at monitoring your pet’s health and identifying changes early. We always create individualized preventative care plans that are based on your pet’s species, age, lifestyle, and health.

Our recommendations may include physical exams, dog or cat vaccination needs, pet vaccinations, parasite control, veterinary nutrition, weight management, and health screenings. For pocket pets, birds, reptiles, and other exotics, preventative veterinary care may also include discussing species-appropriate nutrition, housing, habitat, and husbandry needs that can influence long-term health.

What is Clyde’s Animal Clinic’s Heart-to-Heart program?

Our Heart-to-Heart Heartworm Prevention Program is a low-cost community outreach program that is focused on preventing heartworm disease in dogs. The program is intended for people who have fallen on difficult financial times. This is one way in which we give back to the pets and families of Mattoon and Coles County. Please contact us for more information.

Clyde’s Animal Clinic provides veterinary care for dogs, cats, pocket pets, reptiles, birds, and exotic pets in Mattoon, IL, and throughout Coles County. Whether your animal companion needs veterinary wellness care, pet vaccinations, diagnostics, dentistry, surgery, laser therapy, laser surgery, critical care, or another veterinary service, we are here for you.

If you are looking for a great veterinarian in Mattoon or an excellent animal hospital near you, call us at 217-234-2287 or contact Clyde’s Animal Clinic to schedule an appointment.